Office Manager - Floater
Company: Coast Dental
Location: Tallahassee
Posted on: April 2, 2026
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Job Description:
Description Duties and Responsibilities Hire, train and manage
performance of office team members. Reside as the expert on basic
job knowledge such as filing insurance claims, cash management,
office software, insurance verification and insurance linkage.
Explain treatment plans and payment options to patients. Review and
train on Accounts Receivables (collection percentage). Ensure daily
deposits are completed on time with accuracy and maintain control
of petty cash for the office. Ensure office is secure at all times
as assigned key holder. Train on and review patient
financing/credit (volume number and accuracy) with team. Train team
and ensure effective customer service skills via the telephone and
in person. Train and hold team accountable for building a
productive office schedule. Must meet and manage to minimum monthly
performance goals as outlined by Regional Management. Effective
communication ensuring cooperation between the front office and
back office (including reading and responding to email, filtering
down newsletters, policy updates, correspondence, training, meeting
and webinar information and appropriate data). Respond to both
general dentistry and specialty patients and patient complaints in
a timely and professional manner. Train staff or arrange training,
as needed. Assure timeliness and accuracy of paperwork. Review and
approve payroll (accuracy, control overtime) for office. Oversight
of supplies and inventory for the office and assure cost
effectiveness. Retention of staff and patients (turnover number).
Assure safety – workers compensation (reported timely and accurate
and investigation post-accident is completed), ensure staff
completes annual OSHA Blood borne pathogen training online in
company’s Learning Portal, assure MSDS sheets for each location are
accurate and on site, track, exchange and review office radiation
badges. Complete Monthly Check List (completed and assurance all
areas are up to date.) Provide effective communication and act as
liaison between corporate and office staff (changes, procedures,
postings, etc.) Travel to various locations based upon practice
need. All other duties and responsibilities as assigned. Additional
Responsibilities Positive attitude (motivation, team player).
Appearance (professional, clean, neat, meets company standards).
Knowledge of insurance processes. Professionalism and leadership.
Qualifications Associate's Degree in business, or equivalent, and
three years working experience. Has a working knowledge of the
front and back office healthcare operation. Effective communication
and time management skills. Prior management experience strongly
preferred. Understanding of general dental terminology.
Intermediate computer skills; working knowledge of Internet
Explorer and working knowledge of Microsoft Office Word, Excel, and
dental office software. Experience with EagleSoft preferred.
Keywords: Coast Dental, Albany , Office Manager - Floater, Administration, Clerical , Tallahassee, Georgia
