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Pharmacy Clinical Specialist in Oncology

Company: Phoebe Putney Memorial Hospital
Location: Albany
Posted on: December 4, 2019

Job Description:

Responsible for all aspects of pharmaceutical care to include safe and appropriate use, managing selected drug therapies, and the dispensing, compounding, labeling, and storage of pharmaceuticals. Also participates in the education of patients, nurses and Physicians. Pharmacists are responsible for management of daily workflow to include supervision; training and validation of all work performed by Pharmacy Technicians, Clerks, Intern Pharmacists, and newly hired Pharmacists. All activities will be performed in support of the strategy, vision, and values of Phoebe. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate. GENERAL REQUIREMENTS

Adheres to the hospital and departmental attendance and punctuality guidelines Performs all job responsibilities in alignment with the core values, mission and vision of the organization Performs other duties as required and completes all job functions as per departmental policies and procedures Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs) Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time. Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills. Wears protective clothing and equipment as appropriate. GENERAL SKILLS
Organizational Skills,CommunicationSkills,InterpersonalSkills,CustomerRelations,Mathematical,Analytical,Grammar / Spelling,Read / Comprehend Written Instructions,Follow Verbal Instructions,Transcription,Mechanical,Basic Computer Skills,Microsoft Office Suite,General Clerical Skills. WORKING CONDITIONS
General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels. May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids, or infectious organisms. May be required to change from one task to another of different nature without loss of efficiency or composure. Periods of high stress and fluctuating workloads may occur. Long-distance or air travel as needed - not to exceed 10% travel. May be scheduled as needed including overtime CORE COMPETENCIES TEAMWORK & COMMUNICATION: Contributes to building a positive team spirit by offering assistance and support to co-workers, communicating clearly and effectively, and collaborating with others to ensure that team goals are consistently achieved. Strong performance includes mastery of the following skills and tasks and related behaviors:
  • Listens well, gives and welcomes feedback.
  • Offers assistance and support to co-workers and works actively to resolve conflicts.
  • Communicates with tact and consideration and keeps others adequately informed.
  • Effectively expresses ideas verbally and in writing.
  • Puts success of team above own interests. CUSTOMER CENTERED SERVICE EXCELLENCE: Demonstrates commitment to the highest standards of customer satisfaction by displaying courtesy and sensitivity and responding promptly to customer needs. Strong performance includes mastery of the following skills and tasks and related behaviors:
    • Manages difficult or emotional customer situations.
    • Meets commitments, and recognizes and acts on service opportunities.
    • Receives and applies feedback to improve quality and service. FISCAL ACCOUNTABILITY - STAFF: Demonstrates the ability to understand and use financial information for the good of the organization. Strong performance includes mastery of the following skills and tasks and related behaviors:
      • Demonstrates careful stewardship of resources and avoids unnecessary expenses and waste.
      • Is aware of budgets relating to their area and supports management to ensure budget targets are met.
      • Considers most cost effective approaches to work and resource utilization consistent with safety and service values.
      • Fosters an environment that encourages fiscal responsibility. INTEGRITY: Earns others' trust by demonstrating consistency of values, principles, actions, methods, and outcomes; regarded as an honest person of steadfast character, lacking in ulterior motives or hidden agendas. Strong performance includes mastery of the following skills and tasks and related behaviors:
        • Is widely trusted.
        • Is seen as a direct, truthful individual.
        • Will stand up and be counted.
        • Consistently acts according to stated values, beliefs, and principles.
        • Keeps confidences.
        • Accepts personal responsibility and admits mistakes.
        • Avoids misrepresenting self for personal gain.
        • Can be counted on when times are tough. DECISION MAKING: Exhibits sound and accurate judgment in decision making. Strong performance includes mastery of the following skills and tasks and related behaviors:
          • Demonstrates a willingness to make timely decisions and includes appropriate people in decision making process.
          • Gathers and analyzes information skillfully. Develops alternative solutions and explains reasoning for decisions.
          • Works within approved budget and conserves organizational resources. QUALITY ORIENTATION - MANAGEMENT & STAFF: Promotes and participates in efforts to achieve and maintain uncompromising quality care. Strong performance includes mastery of the following skills and tasks and related behaviors:
            • Monitors accuracy of own and others’ work, systems, and processes, and takes action to ensure that they meet or exceed standards.
            • Remains quality conscious over time, maintaining diligence across the long-term.
            • Assists with the development or participates in initiatives for quality improvement based on regulatory requirements.
            • Modifies and implements procedures to reduce operating time and improve work quality based on evaluation of results.
            • Assists departments with developing and implementing initiatives to address root causes of quality issues. ACCOUNTABILITY & PERFORMANCE IMPROVEMENT: Takes responsibility for own actions, holds self and others to high ethical and performance standards, and continually strives to improve levels of individual, team, and organizational performance. Strong performance includes mastery of the following skills and tasks and related behaviors:
              • Takes responsibility for own actions and participates in performance improvement efforts.
              • Measures self against standard of excellence.
              • Demonstrates efficient and effective use of organizational resources and seeks ways to improve systems and services.
              • Easily adapts to changes in the work environment and manages competing demands.
              • Aligns work with strategic organizational goals and upholds hospital standards in self and others.
                BEHAVIORAL COMPETENCIES ANALYTICAL SKILLS: Analyzes and synthesizes complex or diverse information.
                • Collects and researches data.
                • Uses intuition and experience to complement data.
                • Identifies data relationships and dependencies.
                • Designs workflows and procedures. INNOVATION: Displays original thinking and creativity to generate suggestions for improving efficiency and effectiveness.
                  • Meets challenges with resourcefulness. Demonstrates persistence and overcomes obstacles.
                  • Seeks opportunities for increased responsibilities.
                  • Takes independent actions and calculated risks. JOB KNOWLEDGE: Understands and fulfills job responsibilities and expectations as defined in the job description.
                    • Possesses current and comprehensive skill and knowledge to perform all parts of the job effectively and efficiently.
                    • Exhibits ability to learn and apply new skills, professional knowledge and expertise.
                    • Requires minimal day-to-day direction to perform responsibilities.
                    • Acts as resource in area of specialty and is able to share best practices and answer questions as needed. PROFESSIONAL DEVELOPMENT: Maintains and develops clinical and professional skills and knowledge.
                      • Identifies strengths and development needs through self-evaluation.
                      • Participates in educational activities related to knowledge & professional issues.
                      • Maintains professional records that provide evidence of competency and learning.
                      • Takes action to achieve goals identified during the evaluation process.
                      • Participates in a formal committee or program.
                      • Shares knowledge and skills with peers and colleagues. TEAM LEADERSHIP: Supports and motivates group for increased results.
                        • Fosters team cooperation.
                        • Defines team roles and responsibilities and sets goals and objectives.
                        • Ensures progress toward goals and gives performance feedback.
                        • Acknowledges individual and team accomplishments. WORK QUALITY: Displays a commitment to excellence in quality of work.
                          • Demonstrates accuracy and thoroughness.
                          • Looks for ways to improve and promote quality.
                          • Monitors own work to ensure quality; finds root causes of quality problems.
                          • Owns and acts on quality problems; applies feedback to improve performance.
                            JOB SPECIFIC COMPETENCIES MANAGEMENT OF AREA: Responsible for the day to day operations in the area of specialty.
                            • Assists with development and implementation of policies and procedures for area of specialty.
                            • Develops and maintains standards for area of specialty, including, but not limited to: training, competency, customer service, products, and processes.
                            • Assists with performance evaluations for personnel working in area of responsibility.
                            • Assists with departmental budget preparation as relates to area of specialty. PHARMACY SKILLS TOOLBOX: Develops and shows competency on the following skills to perform daily pharmacist functions.
                              • Skills including but not limited to: Prescription Processing/Profile Review-includes assessment for safety, efficacy, appropriateness and accuracy.
                              • Coordinate with prescribers to assist in providing the most cost effective medication therapy for the patient.
                              • Identify and correct prescriptions that are not within federal and state laws and regulations.
                              • Identify and correct problems regarding third-party payers.
                              • Assist patients in selection of non-prescription medication.
                              • Must understand USP Chapter 795 (Non-Sterile Compounding) and be able to compound medication when necessary.
                              • Identify and correct drug interactions. TECHNOLOGY AND EQUIPMENT USE: Demonstrates technical skill in using equipment appropriate for role.
                                • Understands equipment operation.
                                • Maintains equipment in working order. Troubleshoots equipment problems.
                                • Uses technology to increase productivity. Adapts to new technology DOCUMENTATION: Documents and submits required information and data in a timely fashion.
                                  • Clearly and accurately documents designated processes, policies, products, service offerings, etc.
                                  • Ensures that documentation is tailored to expected readers / users.
                                  • Uses correct terminology.
                                  • Conforms to required style and format. CLINICAL SKILL: Ensures quality of services provided in area of specialty.
                                    • Assists in clinical training for pharmacists, residents, students and technical staff.
                                    • Maintains competency and keeps current with knowledge in area of specialty.

Keywords: Phoebe Putney Memorial Hospital, Albany , Pharmacy Clinical Specialist in Oncology, Healthcare , Albany, Georgia

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