Retail Parts Pro
Company: Advance Stores Company Inc
Location: Sylvester
Posted on: June 22, 2022
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Job Description:
Job DescriptionWe are an Equal Opportunity Employer and do not
discriminate against any employee or applicant for employment
because of race, color, sex, age national origin, religion, sexual
orientation, gender identity, status as a veteran and basis of
disability or any other federal, state or local protected
class.What is a Retail Parts Pro?Professional level sales position
capable of supporting advanced functions of the DIY business. The
role has expert knowledge of store systems, advanced automotive
system knowledge and part knowledge. This role has the ability for
advanced identification, trouble shooting and project assistance
for DIY customers. The role has the ability to source from numerous
places including special order, FDO, second source, etc. The role
has in-depth knowledge of the store inventory and maintenance
processes. Position is full time.Primary Responsibilities---Provide
GAS2 selling experience for DIY customer visits and phone
calls---Achieve personal / store sales goals and service
objectives---Manage DIY services including battery installation,
testing, wiper installs, etc.---Ensure high standards of customer
service and store appearance standards---Key holder
responsibilities (task assignment and completion, safety,
open/close duties)Secondary Responsibilities---Assist in store
inventory processes including truck put away, shoot outs, cycle
counts, back stock, etc.---Store Cleanliness including floors,
bathrooms, facing, dusting, parking lot---Provide DIY services
including battery installation, testing, wiper installs,
etc.Success Factors---Friendly communication---Ability to locate
and stock parts---Safety knowledge and skills---Operating inventory
systems and store equipment---Parts and automotive system knowledge
skills---Operating POS and Parts lookup systems---Expert at testing
and diagnostic equipment for DIY services---ASE P2 certified or ASE
ready equivalent---Advanced solution, project and product quality
recommendation ability---Advanced parts lookup and
sourcing---Advanced selling skills for DIYEssential Job Skills
Necessary for Success as a Retail Parts Pro---Working knowledge of
automotive systems, and diagnostic ability to include: internal
engine, suspension, brakes, electronic, exhaust, etc.---Speak and
write English (Spanish a plus); communicate effectively and build
strong relationships with customers, peers and management---Ability
to read and interpret documents such as safety rules, operating and
maintenance instructions, parts catalogs, and procedure manuals;
ability to write simple correspondence---Understand and execute
instructions furnished in written, oral, or diagram
form---Successfully complete the Parts Knowledge Assessment---Use
basic math accurately: add, subtract, multiply, and divide in all
units of measure, using whole numbers, common fractions, and
decimals---Use Microsoft software effectively (Word, Excel
required)---Strong organizational skills---Ability to work an
assortment of days, evenings, and weekends as neededPrior
Experience that Sets a Retail Parts Pro up for Success3-5 years of
prior automotive parts experienceProven sales ability with past
experience in fulfillment of customer
transactionsEducationCertificates, Licenses, RegistrationsMust have
a valid driver's licenseASE certification preferred, but not
requiredPhysical DemandsWe are an Equal Opportunity Employer and do
not discriminate against any employee or applicant for employment
because of race, color, sex, age national origin, religion, sexual
orientation, gender identity, status as a veteran and basis of
disability or any other federal, state or local protected
class.
Keywords: Advance Stores Company Inc, Albany , Retail Parts Pro, Hospitality & Tourism , Sylvester, Georgia
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