Human Resources Generalist
Company: Government jobs
Posted on: January 25, 2023
The Human Resources Generalist is responsible for performing HR
related duties on a professional level and works closely with the
Human Resources Manager. This position carries out responsibilities
in the following functional areas: benefits administration,
employee relations, training, performance management, onboarding,
policy implementation, recruitment/employment, and employment law
The following duties are normal for this position. These are not to
be construed as exclusive or all-inclusive. Other duties may be
required and assigned.
Administers and provides assistance and information on matters
pertaining to recruitment and selection, compensation, benefits,
payroll, training and employee relations/EEO.
Plans, organizes, schedules, communicates and conducts various
meetings, seminars, job and or benefit fairs, community events,
programs and trainings related to Human Resources.
Assists in the development and presentation of training
Maintains a high level of confidentiality and professional
integrity involving employee and department concerns at all
Receive, review and process a variety of forms, documentation and
other correspondence associated with the Office of Human Resources
operations within designated timeframes; distributes, files and
maintains documents as appropriate.
Prepares, updates and maintains personnel, retiree, vested and
medical filing system; maintains employee master file in
Conduct studies/analysis research and investigations on various
Human Resources related topics, concerns and/or issues and present
findings to appropriate agency or personnel.
Communicates with employees, management, city officials, brokers,
third party administrators, actuary, the public or other regulatory
agencies or individuals to coordinate work activities, review
status of work, exchange information or resolve issues; responds to
routine requests for information/assistance from employees,
officials, the public or other individuals.
Compiles, monitors and/or submit various Human Resources
administrative and/or statistical data to various regulatory
agencies, other city departments, brokers, third party
administrators, actuary, vendors, city leadership and employees
within designated timeframes.
Create, update and/or complete forms, reports, correspondence, job
descriptions, surveys, certificates, and training/educational
material; distributes, files and maintains as appropriate.
Responds to requests for information and/or assistance from
employees, management, city officials, brokers, actuary, third
party administrators, the public or other regulatory agencies or
individuals; provides or verifies oral and/or written information
Participate and/or present various Human Resources related topics
to new employees during New Employee Onboarding.
Conducts studies, analysis and research to improve current Human
Resources processes and support new initiatives.
Performs various audits and reconciliations; correct discrepancies
Calculates hours worked, benefit premiums, payroll deductions and
Initiates requests for supplies and new and/or replacement
Maintains a comprehensive, current knowledge and awareness of
applicable laws, regulations, policies, procedures, new trends and
advances in the HR profession; reads professional literature,
maintain professional affiliation; attends workshops, seminars and
training sessions as appropriate.
Assists applicants with the application process; pre-screens
employment applications for minimum qualifications; assist with the
interviewing and selection process; verifies documentation for
education and certification requirements; verifies employment and
reference checks; and updates/maintains human resources applicant
Posts job vacancies; updates Vacancy Lists; updates Job
advertisements including salary information; responds to inquiries
about vacant positions.
Provides excellent customer service; answers the telephone;
provides information, guidance and assistance; takes and relays
messages or directs calls to appropriate personnel; returns calls
Perform all other duties that may be assigned.
This job has no supervisory responsibilities. Minimum
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
Education and/or Experience
Associate's degree in Business Administration, Human Resources
Management, Public Administration or closely related field from a
two-year college or technical school preferred; additionally, two
(2) years previous experience and/or training involving Recruitment
& Selection, Compensation, Benefits, Training or Employee
Relations/EEO or any equivalent combination of education, training
and experience which provides the requisite knowledge, skills and
abilities for this job.
Certificates, Licenses, Registrations
Must possess and maintain a valid Class C driver's license. Core
Competencies & ADA Compliance
To perform the job successfully, an individual should demonstrate
the following competencies:
Analytical - Collects and researches data; uses intuition and
experience to complement data; designs work flows and
Continuous Learning - Assesses own strengths and weaknesses; seeks
feedback to improve performance; pursues training and development
opportunities; strives to continuously build knowledge and skills;
shares expertise with others.
Job Knowledge - Competent in required job skills and knowledge;
exhibits ability to learn and apply new skills; keeps abreast of
current developments; requires minimal supervision; displays
understanding of how job relates to others; uses resources
Use of Technology - Demonstrates required skills; adapts to new
technologies; troubleshoots technological problems; uses technology
to increase productivity; keeps technical skills up to date.
Design - Generates creative solutions; demonstrates attention to
Problem Solving - Identifies and resolves problems in a timely
manner; gathers and analyzes information skillfully; develops
alternative solutions; works well in group problem solving
situations; uses reason even when dealing with emotional
Project Management - Coordinates projects; communicates changes and
progress; completes projects on time and budget; manages project
Customer Service - Manages difficult or emotional customer
situations; responds promptly to customer needs; solicits customer
feedback to improve service; responds to requests for service and
assistance; meets commitments.
Communications - Expresses ideas and thoughts verbally; expresses
ideas and thoughts in written form; exhibits good listening and
comprehension; keeps others adequately informed; selects and uses
appropriate communication methods.
Cooperation - Establishes and maintains effective relations;
exhibits tact and consideration; offers assistance and support to
co-workers; works cooperatively in group situations; works actively
to resolve conflicts.
Oral Communication - Speaks clearly and persuasively in positive or
negative situations; listens and gets clarification; responds well
to questions; demonstrates group presentation skills; participates
Teamwork - Balances team and individual responsibilities; exhibits
objectivity and openness to others' views; gives and welcomes
feedback; contributes to building a positive team spirit; puts
success of team above own interests; supports everyone's efforts to
Written Communication - Writes clearly and informatively; edits
work for spelling and grammar; varies writing style to meet needs;
presents numerical data effectively; able to read and interpret
Quality Management - Looks for ways to improve and promote quality;
demonstrates accuracy and thoroughness.
Recruitment & Staffing - Utilizes recruitment sources; exhibits
sound interviewing skills; presents positive, realistic view of the
Conflict Resolution - Encourages open communications; confronts
difficult situations; maintains objectivity; keeps emotions under
control; uses negotiation skills to resolve conflicts.
Business Acumen - Understands business implications of decisions;
aligns work with strategic goals.
Diversity - Demonstrates knowledge of EEO policy; shows respect and
sensitivity for cultural differences; educates others on the value
of diversity; promotes a harassment-free environment.
Ethics - Treats people with respect; keeps commitments; inspires
the trust of others; works with integrity and principles; upholds
Organizational Support - Follows policies and procedures; completes
administrative tasks correctly and on time; supports organization's
goals and values; supports affirmative action and respects
Personal Appearance - Dresses appropriately for position; keeps
self well groomed.
Achievement Focus - Sets and achieves challenging goals;
demonstrates persistence and overcomes obstacles; measures self
against standard of excellence; recognizes and acts on
Adaptability - Adapts to changes in the work environment; manages
competing demands; changes approach or method to best fit the
situation; able to deal with frequent change, delays, or unexpected
Attendance/Punctuality - Is consistently at work and on time;
ensures work responsibilities are covered when absent; arrives at
meetings and appointments on time.
Dependability - Follows instructions, responds to management
direction; takes responsibility for own actions; keeps commitments;
commits to long hours of work when necessary to reach goals;
completes tasks on time or notifies appropriate person with an
Initiative - Volunteers readily; undertakes self-development
activities; seeks increased responsibilities; takes independent
actions and calculated risks; looks for and takes advantage of
opportunities; asks for and offers help when needed.
Innovation - Displays original thinking and creativity; meets
challenges with resourcefulness; generates suggestions for
improving work; develops innovative approaches and ideas; presents
ideas and information in a manner that gets others' attention.
Judgment - Displays willingness to make decisions; exhibits sound
and accurate judgment; supports and explains reasoning for
decisions; includes appropriate people in decision-making process;
makes timely decisions.
Planning/Organizing - Prioritizes and plans work activities; uses
time efficiently; plans for additional resources; sets goals and
objectives; develops realistic action plans.
Quality - Demonstrates accuracy and thoroughness; looks for ways to
improve and promote quality; applies feedback to improve
performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in timely
manner; strives to increase productivity; works quickly.
Safety and Security - Observes safety and security procedures;
determines appropriate action beyond guidelines; reports
potentially unsafe conditions; uses equipment and materials
Ability to read, analyze, and interpret general business
periodicals, professional journals, technical procedures, or
governmental regulations. Ability to write reports, business
correspondence, and procedure manuals. Ability to effectively
present information and respond to questions from groups of
managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts,
interest, commissions, proportions, percentages, area,
circumference, and volume. Ability to apply concepts of basic
algebra and geometry.
Ability to apply common sense understanding to carry out detailed
but uninvolved written or oral instructions. Ability to deal with
problems involving a few concrete variables in standardized
Ability to operate a personal computer to enter, retrieve, review,
or modify data, utilizing EnterpriseOne, Microsoft Office,
Internet, e-mail or other software; and operates general office or
other equipment as necessary to complete essential functions.
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
While performing the duties of this Job, the employee is regularly
required to sit; use hands to finger, handle, or feel and talk or
hear. The employee is occasionally required to stand; walk; reach
with hands and arms; climb or balance and stoop, kneel, crouch, or
crawl. The employee must regularly lift and/or move up to 10
pounds. Specific vision abilities required by this job include
close vision, distance vision and ability to adjust focus.
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
The noise level in the work environment is usually quiet.
The City of Albany, Georgia is an Equal Opportunity Employer. In
compliance with the Americans with Disabilities Act, the City of
Albany, Georgia will provide reasonable accommodations to qualified
individuals with disabilities and encourages both prospective and
current employees to discuss potential accommodations with the
Employer Paid: Vacation Pay, Sick Pay, Holiday Pay, Medical
Insurance, Dental Insurance, Life Insurance, Defined Benefit
Optional:Vision Insurance, Short Term Disability Insurance, Long
Term Disability Insurance, 457(b) Plan
Whole Life Insurance, Critical illness Insurance, Discounted YMCA
Keywords: Government jobs, Albany , Human Resources Generalist, Human Resources , Albany, Georgia
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