AlbanyGARecruiter Since 2001
the smart solution for Albany jobs

Customer Support Representative.

Company: Teleperformance
Location: Albany
Posted on: January 15, 2020

Job Description:

BEST PLACE FOR PEOPLEJoin us in making connections.Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.What You Will Do:

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms
  • Assisting the customer with the correct price planWhat You Will Bring:
    • 6 months Contact Center experience preferred
    • One year previous customer service experience required
    • Must be at least 18 years of age
    • Type 25 wpm
    • High School Graduate or GED
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills
    • Must have availability to work various shifts
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer s issues.Teleperformance offers outstanding support to our team.You are the reason for this company s success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU! Associated topics: agent, agente de servicio al cliente, answer, call center representative, coordinator, customer care representative, customer service associate, platform support, rep, technical support

Keywords: Teleperformance, Albany , Customer Support Representative., Other , Albany, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Worship Leader / Musician Part-Time
Description: Edgewood Assembly of God Church is seeking a part-time worship leader / musician to start in April. Needs to be experienced in Traditional and Modern music.
Company: Edgewood Assembly of God Church
Location: Columbus
Posted on: 01/19/2020

Internal Support Customer Care - Winter Park or Roswell
Description: Job Summary: Under broad supervision, responds to inquires by telephone, live online, or e-mail to internal and external customers to provide support to applications and technical support related to the (more...)
Company: Synovus Mortgage Corp.
Location: Columbus
Posted on: 01/19/2020

Work at Home - Call Center Representative
Description: Call Center Representative - Work at HomeMake your work from home dream a reality Don't wait another minute Use your computer skills and sparkling personality to work from home Do you want the flexibility (more...)
Company: Arise
Location: Columbus
Posted on: 01/19/2020


Production Machine Operator
Description: Job DescriptionHostess BrandsHostess Brands is a leading packaged food company focused on developing, manufacturing, marketing, selling and distributing fresh baked sweet goods in the United States. The (more...)
Company: Hostess Brands
Location: Columbus
Posted on: 01/19/2020

FT - RTM Clerk - Day
Description: Job Description:What You Will DoAll Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a RTM Return (more...)
Company: Lowe's
Location: Tallahassee
Posted on: 01/19/2020

Long Term Care Coordinator I
Description: Description: Position Purpose: Responsible for members gaining access to needed services through coordination and integration of medical and long term
Company: Centene Coproration
Location: Tallahassee
Posted on: 01/19/2020

Playroom Attendant - Day 1 Benefits Package!
Description: Job ID SR Date posted 01/13/2020 Location Columbus, Georgia Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we (more...)
Company: Automotive Resources Intl
Location: Columbus
Posted on: 01/19/2020

Playroom Attendant - Day 1 Benefits Package!
Description: Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism --- Integrity, Fairness, (more...)
Company: BioLife Plasma Services
Location: Columbus
Posted on: 01/19/2020

Physical Therapist PRN
Description: More one-on-one time More success for patients and professionals BE THE CONNECTION. In your role as a physical therapist PT , you ll be the connection between the additional one-on-one (more...)
Company: Encompass Health
Location: Tallahassee
Posted on: 01/19/2020

Full Time Associate Chiropractor needed in Tallahassee, FL
Description: This very established wellness practice offers a great opportunity for a DC who wants
Company: MMA Chiropractors
Location: Tallahassee
Posted on: 01/19/2020

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Albany RSS job feeds