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Patient Access Specialist - EC at Phoebe Sumter

Company: Phoebe Putney Health System
Location: Albany
Posted on: May 3, 2021

Job Description:


  • Patient Access Specialists will provide hospital personnel, patients and their families with a seamless and efficient registration experience. Patient Access Specialists are instrumental in verifying eligibility of insurance and other forms of reimbursement along with collecting money due at the point of service. All staff will be cross-functionally trained to support all areas of registration.


  • Adheres to the hospital and departmental attendance and punctuality guidelines
  • Performs all job responsibilities in alignment with the core values, mission and vision of the organization
  • Performs other duties as required and completes all job functions as per departmental policies and procedures
  • Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)
  • Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
  • Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.


  • General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
  • May be exposed to high noise levels and bright lights.
  • May be exposed to limited hazardous substances or body fluids, or infectious organisms.
  • May be required to change from one task to another of different nature without loss of efficiency or composure.
  • Periods of high stress and fluctuating workloads may occur.
  • May be scheduled as needed including overtime


  • High School Diploma or GED (Required)
  • 2 year / Associate Degree in in a related field (Preferred)


  • 1 - 2 years Health related field (hospital or Physician's office) (Preferred)


  • Required Certifications/Licensures: CPAR Certification must be obtained within 20 months of hire, Georgia Work Ready certification


  • Organizational Skills
  • Communication Skills
  • Interpersonal Skills
  • Customer Relations
  • Mathematical
  • Analytical
  • Grammar / Spelling
  • Read / Comprehend Written Instructions
  • Follow Verbal Instructions
  • Basic Computer Skills
  • Microsoft Office Suite
  • General Clerical Skills
  • Spanish or 2nd Language Preferred


  • Have near normal hearing - Hear alarms/telephone/tape recorder/normal speaking voice
  • Have near normal vision - Clarity of vision (both near and far), ability to distinguish colors
  • Ability to perform - repetitive tasks/motion
  • Have good - manual dexterity and eye-hand-foot coordination


  • Standing - Occasionally within shift (1-33%)
  • Walking - Occasionally within shift (1-33%)
  • Sitting - Continuously within shift (67-100%)
  • Bending/Stooping - Occasionally within shift (1-33%)
  • Pushing/Pulling - Occasionally within shift (1-33%)
  • Reaching above shoulder - Occasionally within shift (1-33%)

Keywords: Phoebe Putney Health System, Albany , Patient Access Specialist - EC at Phoebe Sumter, Other , Albany, Georgia

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