Membership Relationship Specialist
Company: Advantage Resourcing
Posted on: January 12, 2022
Do you have Branch Banking or Inside Sales experience? Do you
provide excellent customer service and pay attention to details? If
you live in AL, the time difference is wonderful as working until
5-5:30pm in GA means you are headed home at 4-4:30pm CST.
Membership Relationship Specialist
Full-time, career opportunity with excellent benefits
Business casual attire
Monday thru Friday,
Shift starts at 8am
Day ends between 5-5:30pm after the numbers balance and closing
procedures are completed
This is an hourly position (non-exempt)
Incentives are paid on top of salary
Banking hours and holidays!!
Work in Blakely, GA in a busy office where recognition is easily
The ATM here is virtual so there are no drive up responsibilities
as a teller
The primary function of all team members at this banking
institution is to provide outstanding service to members by
promoting and selling services and products to new and existing
members and by fully using job-relevant technical skills,
maintaining/updates technical skills and seeking to enhance service
skills. All positions require the ability to make decisions within
established guidelines, the willingness to work within a sales
environment, -and the ability to be a team player in an
organization that values the spirit of teamwork.
Responsible for administering the operational sales and service
efforts of the branch by assisting members with opening a wide
-variety of products and services. Maintains the high level of
service, trust, accountability, and respect expected as part of the
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
a. Represents us in a courteous and professional manner by greeting
members in person or by phone. Assists Sales and Service Manager in
seeking out and planning community events representing us.
b. Adheres to Member Identification Program (MIP) and Bank Secrecy
Act (BSA) procedures. Prepares -Currency Transaction Reports (CTR)
c. Has an understanding of lending and effectively counsels members
on loan products that meet their needs and -effectively closes
loans with members adhering to proper compliance and regulation
d. Answers advanced questions and solves problems for members by
listening to problems, collecting data, -securing answers, and
reporting results to the inquiring party. Resolves member account
stop payment and wire transfer orders.
e. Receives and directs members and telephone calls. Responds to
inquiries and questions if possible or directs -them as
f. Performs file maintenance and account changes as needed.
g. Seeks opportunities and prepares presentation to deliver to
select employee groups and potential member -groups.
h. Maintains and projects our favorable reputation by maintaining
the privacy of all personal member -information.
i. Assists members with setting up electronic services.
j. Understands and successfully explains NCUA share insurance
k.. Meets or exceeds established sales and service goals set by
l. -Perform outbound calls to members as a proactive approach to
deepening member's relationships
Assumes responsibility for establishing and maintaining effective
coordination and working relationships with Member Service
Specialist and Sales and Service Manager.
a. Cross trains and mentors Member Service Specialists. Assists
team members as needed and/or as directed by management.
b. Assists Sales and Service Manager with sales, coaching and
c. Keeps Sales and Service Manager informed of area activities and
of any significant problems or concerns.
d. Completes required reports and records accurately and
e. Attends meetings as required.
f. Acts as second in command when Sales and Service Manager is out
of the office.
High school or GED.
Valid driver's license.
Proven sales record
Knowledge of our products, operations and services, once
Understanding of related legal and regulatory requirements.
Basic knowledge of Individual Retirement Account (IRA)
Knowledge of NCUA insured funds.
Advanced knowledge of consumer and business account
At least 5 years related experience, whether in banking or
Well organized and able to multi-task in a fast-paced sales
Ability to operate related computer applications and business
Attention to detail.
Excellent communication and computer skills.
Ability to work effectively in a team environment.
Apply now and ten text us your full name and "Member Rep Spec" to
About Advantage Resourcing
Advantage Resourcing is committed to providing equal employment
opportunity for all persons regardless of race, color, religion
(including religious dress and grooming practices), sex, sexual
orientation, gender, gender identity, gender expression, age,
marital status, national origin, ancestry, citizenship status,
pregnancy, medical condition, genetic information, mental and
physical disability, political affiliation, union membership,
status as a parent, military or veteran status or other non-merit
based factors. We will provide reasonable accommodations throughout
the application, interviewing and employment process. If you
require a reasonable accommodation, contact us. Advantage
Resourcing is an E-Verify employer. This policy is applicable to
all phases of the employment relationship, including hiring,
transfers, promotions, training, terminations, working conditions,
compensation, benefits, and other terms and conditions of
All employees are directed to familiarize themselves with this
policy and to act in accordance with it. All decisions with respect
to employment matters and other phases of employer-temporary
employee relationships will be in keeping with this policy and in
accordance with all applicable laws and regulations.
Keywords: Advantage Resourcing, Albany , Membership Relationship Specialist, Other , Camilla, Georgia
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