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Print & Operations Associate (Traveling) - Atlanta Based

Company: Xerox Corporation
Location: Albany
Posted on: March 18, 2023

Job Description:

General information


Albany, Atlanta, Savannah




United States


Service Delivery


Tuesday, February 28, 2023

Working time:




Job Level:

Individual Contributor

Job Type:


Job Field:

Service Delivery

Seniority Level:


Description & Requirements

About Xerox Holdings CorporationFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at and explore our
Overview: Covers: Travels to all accounts in State of Georgia requiring vacation/sick/leave coverage. Requires travel to each account daily. Travel can include out of state travel to support other accounts as needed and required. Responsibilities:

  • Required to cover different accounts as needed for vacation, sick, and absences throughout the year.
  • Required to travel daily to the account that requires coverage and perform the duties of the person being covered for.
  • Learn each account quickly and each position in that account quickly and be able to step into the role of each person who operates the account on a regular basis, to complete daily duties in their absence.
  • Print production experience is desirable Great customer service experience is a must. Ability to operate high production Xerox devices as well as operate smaller office type devices.
  • Ability to operate 3rd party equipment such as electric folder, cutter, and bindery
  • Ability to lift up to 50 pounds at a time.
  • Ability to stand for long periods of time during the day
  • Ability to move back and forth between Xerox machines and production areas to retrieve supplies,
  • paper, etc.. in order to keep machines running effectively.
  • Ability to walk up to 5 miles a day.
  • Must be able to pass all Xerox background check protocol including background check, drug test and anything else required.
    Background check protocol for various accounts that person will be supporting: Finger printing at any account that requires it for badging.A tax clearance letter from the state of Georgia indicating no taxes owed to the state. Must be able to present this as it is a requirement. If you have never filed a tax return for the state of GA, you are exempt from the tax clearance letter requirement. However, you will need to send me an email stating that you have never filed a tax return for the state of GA.Must watch customer required videos and attest to/sign any required training documentation the customer provides.For certain hospital accounts, badging requirements include the following: Covid Vaccine card, Flu Vaccine, TB Test, Urine Test, Physical Exam- Letter from doctor stating physical fit (Proof of Vaccinations).Background check I9.These items as well as any other required badging information must be completed and sent to the service delivery manager/operations manager in a timely manner from receiving the information. This should be done within 24 hours of receiving requirements for badging at these accounts.Critical to be able to pass all of these items. Requirement of these accounts that are supported and is not optional.Other accounts may require coverage that have different badge requirements. Must be flexible to work through these processes and submit proper paperwork as required.Must have reliable transportation every day.Requirement of travel: Must be able to travel every day to the account required for coverage. That account may be local, may be in state, but several hours away, or may be out of state.Method of travel: Person will use their own car for travel. Commute to and from work location is not reimbursed unless out of town (over 50 miles one way to location). Any travel between account locations after the first stop of the day and up to the last stop of the day, before person goes home, is reimbursable according to Xerox mileage rates.Person MUST keep track of mileage in a mileage log and send monthly to supervisor for validation.Person will apply for a Xerox credit card in order to book travel (hotel, air if needed, etc.) as well as food while out of town covering other accounts.Expenses for these trips will require receipts on all transactions. Food is to not exceed $70 a day. Hotel must be booked through Concur, Xerox expense reporting system.All expenses must be submitted no more than 30 days from date of expense.Flexibility in coverage dates and times required as vacation changes are made and unexpected absences happen.Ability to take direction, perform daily tasks as required, report to customer, Xerox management and operations manager, as well as any other stakeholders when necessary.Sense of urgency when working directly with any customers to ensure the best and most efficient services are being done.Person should be organized and able to work in fast paced environments.Person should be able to perform different tasks daily. Tasks include sorting and delivering mail and packages, print production jobs, finishing for print jobs, Docucare duties up to and including dusting office devices, checking toner and consumable levels, troubleshooting, and escalation to service as needed.High paced energetic individual needed who has good organization and time management skills.

Keywords: Xerox Corporation, Albany , Print & Operations Associate (Traveling) - Atlanta Based, Other , Albany, Georgia

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