Distribution Center Operations Manager

Company: Mattress Firm
Location: Albany
Posted on: April 18, 2024

Job Description:

Now Hiring! Distribution Center General ManagerIs your current job a nightmare? Make it a dream!The most trusted authority on sleepWe're no ordinary mattress company. In just over 30 years, Mattress Firm has become America's largest specialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts -, we have helped millions of people get better sleep. That's who we are and what we do-because everyone deserves a great night's sleep. We help people sleep well so they live well. Why Work for Mattress Firm?

• Your opportunity to work for America's largest specialty mattress retailer
• Our teams are passionate, and our culture is inspiring
  • You'll be surrounded by ambitious people: innovators, action takers; life changers that will inspire you
  • You can make a difference in people's lives-let's help people say goodbye to Junk Sleep and hello to the sleep of their dreams.
  • We offer excellent growth opportunities through education and development programs
  • Great benefits:
    • Pay on demand option
    • Mental health and life resources
    • Great employee discounts:
      • mattresses and sleep accessories
      • cell phones and electronics
      • travel
      • car and home loans
      • and more
      • Medical, dental, prescription, and vision plans
      • 401(k) with employer matching
      • Competitive pay Job Description The Distribution Center General Manager contributes to Mattress Firm's success by efficiently managing the day-to-day operations of their assigned distribution center.
        • Responsible for efficient day-to-day operations of the DC
        • Responsible for meeting overall financial objectives of the distribution center (DC) compared to budget
        • Leads and develops the distribution center team
        • Ensures standardized operations in accordance with safety policies and procedures
        • Trains team members in understanding DC financial and operational goals
        • Creates and fosters an environment of trust, open two-way communication, and cohesive team effort
        • Provides strategic vision and communicates organizational mission and values to the team
        • Educates team members and contract employees on customer satisfaction measures and holds them accountable to results
          • Holds monthly DC-wide meetings to communicate organization/DC wins and opportunities and speak to any questions or concerns
            • Holds one-on-one meetings with direct reports at least twice a month
            • Ensures the DC meets company standards on appearance, cleanliness, and functionality
            • Identifies opportunities and drives continuous improvement initiatives in the DC
            • Develops, implements, reviews, and enforces operational processes, policies and procedures
            • Collaborates with sales partners to ensure delivery of exceptional customer service
            • Facilitates resolution of customer service issues
            • Manages the DC schedule
            • Prepares reports on DC financials, KPIs, business reviews and other metrics as required by deadlines given
            • Conducts required physical cycle counts; reviews discrepancies and makes appropriate corrections
            • Provides safety and other training and periodic retraining to all team members and contract employees in the DC
            • Recruits, interviews, and participates in hiring process for potential DC team membersOur mission and visionAs America's most trusted authority on sleep, our mission is to help people find the mattress of their dreams. With low prices, the best brands, and the knowledge of our Sleep Experts -, we make it easy to get a great night's sleep, every night.Diversity, equity, and inclusionWe believe in an inclusive environment that attracts, develops, and retains top talent. Our Diversity, Equity & Inclusion Council works to promote the cultivation of a work environment that embraces and celebrates all the individuals, backgrounds and perspectives that reflect the communities we serve.Giving back to our communityWhether it's volunteering at a foster care agency, food bank or even an animal shelter, we believe in giving back to our associates and the communities they live and work in. That's why we're proud to support organizations dedicated to helping people follow their dreams and thrive.Pay Range:Up to $60,000 per yearNow don't fall asleep out there--- the sooner that we receive your application, the closer you are to the career of your dreams!DIVERSE CANDIDATES ARE ENCOURAGED TO APPLYMattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Keywords: Mattress Firm, Albany , Distribution Center Operations Manager, Professions , Albany, Georgia