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Assistant Transportation Coordinator

Company: LogistiCare
Location: Albany
Posted on: January 7, 2019

Job Description:

The ATC will schedule, route and dispatch trips to third-party transportation providers and handle coordination of pre-scheduled patient trips to medical facilities.

Essential Duties and Responsibilities:


* Responsibilities may also include public transit coordination - identifying all reservations that can be placed on public transit, distributing transit tickets and tracking utilization. May also include administering the volunteer driver/gas reimbursement program.









Education:


* Qualified candidates must have a High School Diploma or GED

Experience:


* At least 1 year customer service experience with heavy phone volume and data
entry required
* Prior in-bound call center experience preferred
* Transportation experience to include: trip assignment, routing or
dispatching
* Knowledge of transit system a plus
* Knowledge of Medicaid guidelines a plus

Skills:


* Superior customer service and phone skills, problem solving, time
management, and organizational skills
* Ability to accurately type 35 corrected words per minute, and ability to
work independently or with a team a must
* Ability to work independently or with a team a must
* Strong computer proficiency with Microsoft Excel, Word and Outlook
* Knowledge of Medicaid guidelines and covered services a plus

Competencies:


* Communication, Oral - Ability to communicate effectively with others using
the spoken word
* Communication, Written - Ability to communicate in writing clearly and
concisely
* Customer Oriented - Ability to take care of the customers' needs while
following company procedures
* Interpersonal - Ability to get along well with a variety of personalities
and individuals

Environmental and Working Conditions:


* Entire work time is conducted in an office setting

Physical and Mental Requirements:


* Must be able to understand and follow complex instructions

LogistiCare is an Equal Opportunity Employer.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: LogistiCare, Albany , Assistant Transportation Coordinator, Professions , Albany, Georgia

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