BDC MANAGER

Company: Werner Hyundai
Location: Tallahassee
Posted on: February 13, 2026

Job Description:

Job Description Job Description BDC Manager – Lead From the Front High-Volume Hyundai Dealership We don't need another manager. We need a leader . The Role You'll own our BDC operation from the ground up. This means taking calls yourself, setting the standard, and building a team that crushes goals every single day. You'll lead a small, focused team of BDC reps in a fast-paced, high-volume environment where every call matters and every lead counts. This isn't a desk job. You're on the phones, coaching in real-time, and working hand-in-hand with sales, service, and management to maximize every opportunity that comes through our doors. What You'll Do Lead by example – Take incoming calls and work leads alongside your team Drive performance – Own BDC metrics: conversion rates, appointment sets, show rates, and contact attempts Train and develop – Coach your reps daily to improve their phone skills, objection handling, and closing techniques Collaborate across departments – Partner with sales and service to ensure seamless customer handoffs Manage workflows – Optimize lead response times and follow-up processes in our CRM Hold your team accountable – Set clear expectations and celebrate wins What You Bring Required: 2 years of automotive BDC experience Proven track record as a high performer Strong phone skills and negotiation ability CRM proficiency (Drive Centric experience is a major plus) Ability to thrive in high-volume, fast-paced environments Weekend availability The Intangibles: Leadership presence – your team follows because they respect you, not because they have to Competitive drive – you hate losing more than you love winning Accountability – you own results, good or bad Energy – you bring it every day What We Offer Competitive compensation Health, dental, and vision insurance after 30 days of employment Employer paid life Insurance Supplemental life, disability, cancer and accidental benefits PTO, Paid Bereavement 401(k) retirement plan with employer match Opportunity to build and lead a winning team High-volume store with consistent traffic Serious Candidates Only If you're looking for a clock-in, clock-out management gig, this isn't it. If you're ready to lead a team, crush goals, and make an impact every single day – let's talk. All candidates subject to background check, drug screening, and valid driver's license verification. Equal Opportunity Employer

Keywords: Werner Hyundai, Albany , BDC MANAGER, Sales , Tallahassee, Georgia