Front Office Team Lead

Company: Hughston Clinic
Location: Albany
Posted on: June 8, 2021

Job Description:

Position Goal: Ensure the physician has adequate support and supplies with budget constraints in mind. Maintain the integrity of patient and employee confidentiality through superior customer service and managerial skills.Position Responsibilities;Supervise and mentor office staff and support personnelMaintain physicians appointment templatesLiaison for all complaints internal and externalCommunicate effectively with THC Billing Department, insurance companies, and patients regarding billingFunction as a backup for office staff as neededOrder practice supplies to include office and medical suppliesMonitor office expenses Code employee time and PTO, to include the distribution of time reports to employeesCoordinate physician meetings with local hospitals, facilities, etc.Maintain the call schedule/coverageKeep and obtain all invoices and medical contracts with local companies for services provided and forward to main clinic finance office.Coordinate with Manager and Human Resources for any hiring or employee related needsPreserve the confidentiality of the Clinics patients, employees, physicians, and other relationshipsPrioritize daily functions to produce a smooth running facility by completing batch reports & submitting daily deposits.Obtain or request resources necessary for the completion of a taskAddress any maintenance issues and complete requisition forms if necessaryServes as customer service liaison for patient complaints. Also serves as Department liaison for the Manager of Office Services.Open/sort/distribute departmental mail.Assists with special projects as needed.Experience: 2 years in a medical office setting required.Education: High school diploma or equivalent required. Higher education in relevant field preferred.Special Qualifications: Must be able to work independently. Knowledge of HIPAA required. Must have a valid drivers license and a satisfactory Motor Vehicle Record (MVR)..Travel is requiredThe Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or protected veteran status. This company is a VEVRAA Federal Contractor.

Keywords: Hughston Clinic, Albany , Front Office Team Lead, Other , Albany, Georgia